Head of Operations (Banking) - RT

TALENTVIS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A financial institution in Singapore is seeking a Head of Operations to oversee and enhance all operational functions. The ideal candidate will have 10-15 years of experience in banking operations and strong leadership skills. Responsibilities include managing branch operations, driving process improvements, and ensuring compliance with regulations. Interested candidates should apply by sending their resume to [e-mail].

Qualifications

• 10–15 years of experience in banking operations, with at least 5 years in a senior managerial capacity.
• Strong knowledge of local banking operations and compliance frameworks.
• Experience in digital banking operations or operational transformation initiatives.

Responsibilities

• Oversee daily branch and back-office operations including payments and settlements.
• Drive efficiency and automation initiatives to enhance operational productivity.
• Maintain a strong internal control framework to mitigate risks.
• Lead and develop the Operations team.
• Act as the key liaison with stakeholders including regulators and auditors.

Skills

Leadership skills

Stakeholder management

Problem-solving

Knowledge of MAS regulations

Communication skills

Education

Bachelor’s degree in Business, Finance, Accounting

Master’s degree or professional certification (e.g., ACIB, CPA)

Job description

Role Overview

The Head of Operations will oversee and lead all operational functions of the Bank, ensuring efficient, compliant, and risk‑managed delivery of banking services. The role requires a seasoned operations leader who can strengthen operational infrastructure, drive process improvements, and support the strategic growth of the bank in Singapore and the wider region.

Key Responsibilities

1. Operational Management

• Oversee daily branch and back‑office operations, including payments, settlements, trade finance operations, remittances, and deposit administration.
• Ensure all operational processes comply with internal policies, MAS regulations, and international banking standards.
• Drive efficiency and automation initiatives to enhance operational productivity and customer service quality.

2. Risk, Compliance & Controls

• Maintain a strong internal control framework across all operational areas to mitigate operational and financial risks.
• Collaborate with Compliance, Risk, and Audit teams to ensure full regulatory compliance and timely reporting to MAS and Head Office.
• Implement corrective actions based on internal audit and regulatory feedback.

3. People Leadership

• Lead, coach, and develop the Operations team to foster a high‑performance and compliance‑oriented culture.
• Promote collaboration across departments, ensuring alignment with business and risk management objectives.

4. Strategic & Process Improvements

• Lead operational readiness for new product launches and business initiatives.
• Identify opportunities for process optimization, cost reduction, and digital transformation.
• Drive projects related to system upgrades, automation, and operational excellence.

5. Stakeholder Management

• Act as the key liaison with internal and external stakeholders including regulators, auditors, Head Office, and key vendors.
• Provide operational insights and recommendations to senior management for strategic decision‑making.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or related field; Master’s degree or professional certification (e.g., ACIB, CPA) preferred.
• Minimum 10–15 years of experience in banking operations, with at least 5 years in a senior managerial capacity.
• Strong knowledge of MAS regulations, local banking operations, and compliance frameworks.
• Proven leadership and people management skills with the ability to lead cross‑functional teams.
• Experience in digital banking operations or operational transformation initiatives will be advantageous.
• Excellent communication, problem‑solving, and stakeholder management skills.

Interested candidates are encouraged to submit their resumes along with a cover letter outlining their relevant experience and achievements to [e-mail] or click apply now!

We regret to inform that only shortlisted candidates would be notified.