A leading cloud infrastructure company based in Singapore is seeking a Senior Customer Success Manager to enhance customer engagement and drive strategies that align with company objectives. The candidate must have over 8 years in customer success roles and be proficient in proposal development. Responsibilities include managing complex deals, collaborating with internal teams, and ensuring high customer satisfaction. A passion for cloud infrastructure is key to thrive in this dynamic environment.
Serviços
Flexible working environment
Career development opportunities
Collaborative team culture
Qualificações
8+ years of experience in customer success or account management.
3+ years in a mid-senior position.
Strong proficiency in Microsoft PowerPoint and Excel.
Responsabilidades
Support front-end customer engagement with major cloud service providers.
Lead complex multi-billion dollar deals from proposal to execution.
Develop and implement customer success strategies in collaboration with leadership.
Conhecimentos
Customer success management
Account management
Proposal development
Conflict resolution
Communication skills
Ferramentas
Salesforce
Descrição da oferta de emprego
A leading cloud infrastructure company based in Singapore is seeking a Senior Customer Success Manager to enhance customer engagement and drive strategies that align with company objectives. The candidate must have over 8 years in customer success roles and be proficient in proposal development. Responsibilities include managing complex deals, collaborating with internal teams, and ensuring high customer satisfaction. A passion for cloud infrastructure is key to thrive in this dynamic environment.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.