ORGANISATION / DIVISION INFORMATION
As the holding company of Singapore’s public healthcare institutions, we are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. At MOH Holdings, we believe our employees are our greatest asset and we are dedicated to helping them achieve their full potential through professional development and by providing an environment to develop their leadership skills and competencies.
The Compliance Department in MOHH falls under the Finance Division. This Manager role will be a key member of MOHH's Compliance team, responsible for implementing Compliance programs across MOHH.
Join us and be part of a team - a uniquely MOHH spirit that propels us forward through every circumstance we face.
- Acting Tomorrow For Today: We work pragmatically with the realities of the present, with a mindset that is geared to the needs of the future.
- Starting Where You Can: We take a can-do approach to problem-solving, even if it means starting small, because every contribution counts.
- Leaving No Job Undone: We take pride in seeing things through. Our high standards mean it’s not just about getting the job done, but getting it done well.
- Moving Together as One: Care for all starts within, with us as an organisation. We look out for one another, leaving no one behind as we grow.
SUMMARY OF THE ROLE
The Compliance Manager is responsible for ensuring that the Company and its employees understand and adhere to laws, regulations, and internal policies and procedures. This role involves managing and promoting compliance within the Company through a systematic approach of assessing potential compliance risks, advising on compliance matters, performing continuous monitoring, and conducting regular trainings to promote a culture of compliance and raise awareness of compliance responsibilities.
JOB OVERVIEW
Trusted Compliance partner to stakeholders:
- Guide stakeholders on the requirements of the Compliance Risk Policy and ensure stakeholders perform the Compliance processes in accordance with the Policy.
- Prepare, facilitate, and conduct Compliance Risk workshops with stakeholders to identify, prioritise and assess the key Compliance risks.
- Provide oversight and challenge the stakeholders constructively to:
- Develop and implement mitigation plans for key Compliance risks.
- Monitor, manage and escalate the potential and actual non-compliance incidents in a timely manner.
- Promote a risk-awareness culture by educating the stakeholders to ensure that they understand the requirements of the Compliance Risk Policy and their compliance obligations and responsibilities.
Job Responsibilities:
Maintain the Compliance Risk Policy, develop and implement Compliance programs:
- Maintain and update the Company’s Compliance Risk Policy to ensure the continual relevance and effectiveness.
- Develop, implement, and maintain an effective compliance program and internal controls to prevent, detect, and address non-compliance issues.
- Conduct horizon scanning for industry developments, emerging risks and best practices and update the Compliance programs.
Risk Assessment and Monitoring:
- Perform regular risk assessments and monitoring to ensure compliance with relevant laws, regulations, and internal policies and procedures in the Company’s operations (e.g. healthcare, building and construction, manpower and data protection regulations).
- Interpret and stay up to date with regulatory changes and industry developments that may impact the Company.
- Advise stakeholders on the compliance implications of business decisions, new initiatives, and operational changes.
- Guide stakeholders to identify their policy and regulation requirements and compile the policy and regulation registers.
- Identify areas for improvement and recommend corrective actions where non-compliance is detected.
Incident Management and Issue Closure Validation:
- Provide oversight and challenge the stakeholders constructively to monitor, manage and escalate the potential and actual non-compliance incidents in a timely manner.
- Investigate potential and actual non-compliance incidents, gathering facts, conducting interviews, and making recommendations for corrective actions.
- Liaise with relevant stakeholders in case of any non-compliance issues.
- Perform risk-based validation for non-compliance incident action plan closure and audit issue closure.
Reporting and Documentation:
- Prepare regular compliance reports for management and the oversight committee, highlighting key issues, risks, and areas for improvement.
- Document and track compliance issues, resolutions, and corrective actions.
- Maintain a thorough record of compliance activities and reports for auditing and regulatory purposes.
Training and Awareness:
- Conduct regular compliance training sessions for employees to ensure they understand the compliance requirements and ethical standards that apply to their roles.
- Promote a culture of compliance across the Company by providing guidance and raising awareness of compliance responsibilities.
Job Requirements:
Education Requirement(s):
- Bachelor’s degree and minimum 5 to 8 years of professional experience in Compliance including risk mitigation.
- Professional Compliance or Risk Management accreditation preferred.
Other requirements / qualities:
- Strong understanding of Compliance Risk methodologies and programs, compliance practices and relevant industry standards.
- Experience in developing and implementing Compliance programs is highly preferred.
- Proven ability in identifying and resolving compliance issues effectively and timely.
- Experience within healthcare related industries would be an advantage.
- Good communication skills and able to work collaboratively across all levels of stakeholders and help drive sustainable cultural and organisational change.
- Strong analytical, process management and implementation skills, sensitivity to issues, strong facilitation, and problem-solving skills.
- Positive attitude, hands-on, and able to work independently.