Centre Manager: Music Education Growth Leader

AUREUS (THOMSON PLAZA) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education organization in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The role requires strong organizational and sales skills, along with a focus on excellent customer service to achieve sales and growth targets. Ideal candidates should have 2-3 years of customer service experience, including at least 1 year in management, and must be available for retail hours. The position offers a gross salary of $4,000 - $4,500 and various performance bonuses.

Benefits

Gross Salary of $4,000 - $4,500

Various Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices provided

Qualifications

• At least 2-3 years’ experience in customer service, with 1 year in a managerial role.
• Must work retail hours, including weekends.
• Strong proficiency in written and spoken English.

Responsibilities

• Conduct sales calls and achieve monthly targets.
• Mentor team members to reach individual targets.
• Provide excellent customer service to retain clients.
• Manage teacher growth plans.

Skills

Customer service experience

Leadership

Sales skills

Adaptability

Bilingual/trilingual

Job description

A leading music education organization in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The role requires strong organizational and sales skills, along with a focus on excellent customer service to achieve sales and growth targets. Ideal candidates should have 2-3 years of customer service experience, including at least 1 year in management, and must be available for retail hours. The position offers a gross salary of $4,000 - $4,500 and various performance bonuses.