Customer Service jobs in United States

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Job Responsibilities:

• Perform and coordinate warehouse processes, from inbounds to outbounds, on a timely basis

• Ensure work areas are clean, neat and organised to be able to facilitate order fulfilment and restocking activities.

• Follow standard operating procedures to ensure efficient good flow and accurate inventory count.

• Perform inventory controls and keep quality standards high for audits and stock take activities.

• Responsible for accurate and efficient receipt, storage, retrieval, packing, delivery, and maintenance of goods and consumables.

• Ensure materials are properly tagged, stored in the correct locations, and arranged neatly for space optimisation and accessibility.

• Conduct regular stock checks with a target of zero discrepancies.

• Ensure on-time lodgment and delivery of shipments according to customer service agreements.

• Manage customers' returns, issue/delivery in accordance with RMA procedures.

• Ensure accurate and timely data entry into the warehouse system within the required cut-off time.

• Operate forklift and reach truck safely as part of daily operations (Forklift license is mandatory).

• Report to the Warehouse Supervisor and perform duties as assigned.

• Ensure proper security, control and handling of warehouse inventory and assets.

• Maintain good housekeeping, clean the warehouse flooring free from dust and perform 5S and Kaizen to improve warehouse operation

Job Requirement:

• Possess a valid Singapore WSQ Forklift Operator Certificate (mandatory).

• Minimum secondary education.

• Strong understanding of workplace and equipment safety protocols.

• Job training will be provided.

• Entry level is welcome.
  

We regret to inform you that due to the high volume of applications received, only candidates who are shortlisted for the next stage of the selection process will be contacted. We appreciate your understanding and thank you for your interest in this opportunity.