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Customer Service Officer (Airfreight)
Changi
5.5 days work
Attractive Salary Package
Company Benefits & Incentives
Freight Foward Industry
Requirements:
Minimum 1 – 2 years experience in airfreight customer service or logistics
Good understanding of airfreight operations and documentation
Proficient in MS Office and freight management systems
Responsibilities:
Handle customer inquiries related to airfreight shipments (export/import)
Provide timely shipment updates to customers
Coordinate with operations, airlines, and transport teams to meet customer requirements
Prepare quotations, booking confirmations, and necessary shipping documents
Manage and resolve customer complaints or service issues
Maintain strong relationships with key accounts and partners
Support the operations team with documentation and follow-ups when required
Tan Yong Zhi (Jackson) Reg No: R24124461
The Supreme HR Advisory Pte Ltd EA No: 14C7279
WA: 8348 2278
Email: supreme.jacksontan@gmail.com
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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