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A global financial services provider in Singapore is seeking an IT Project Manager/IT Delivery Lead to oversee the execution of technical and business projects. The role requires strong knowledge in Agile methodologies, proficiency in managing real-time complex applications, and prior experience in insurance projects. The ideal candidate should possess excellent leadership and communication skills. This position offers flexible working arrangements.
The IT Project Manager/ IT Delivery Lead will execute technical and business projects across multiple stakeholders, developing analysis to support process and project improvements. This role involves managing and coordinating business and technical projects through all phases of initiation, development, and implementation via Agile methodologies. The IT Project Manager/ IT Delivery Lead will work with stakeholders to define and manage the scope, budget, strategy, requirements, and implementation of projects, ensuring they are completed within budgets and schedules while meeting business objectives. Key competencies include technical experience in real-time complex applications, prior insurance project management or delivery experience, proficiency in Agile methodologies, and strong leadership skills.
Project Delivery & Governance: Oversee end-to-end delivery of IT projects from initiation to closure, ensuring completion within agreed scope, schedule, and budget. Apply structured delivery frameworks and Agile metrics (e.g., velocity, burn-down charts) to monitor progress and outcomes.
Team Coordination & Resource Management: Lead and allocate cross-functional, distributed teams across geographies and time zones. Prepare teams for project kick-off and ensure optimal resource utilization throughout the lifecycle.
Progress Monitoring & Risk Mitigation: Track project activities, milestones, and budgets. Develop and report delivery metrics, proactively identify issues, and implement resolution strategies to mitigate risks and ensure successful outcomes.
Agile Execution & Continuous Delivery: Champion Agile methodologies including sprint planning, backlog management, and continuous integration/delivery. Facilitate Agile ceremonies and coach teams to improve Agile maturity.
Stakeholder Collaboration & Communication: Work closely with business, operations, transformation team and technology stakeholders to define scope, budget, goals, and deliverables. Provide consistent, transparent updates on project status, challenges, and resolution strategies.
Regional & Local Market Alignment: Liaise with regional teams to tailor solutions for local market needs while maintaining alignment with enterprise architecture and compliance standards.
Culture & Team Development: Foster a high-performing, collaborative team environment. Provide coaching and feedback, encourage innovation, and drive continuous improvement aligned with technology strategies.
Bachelor’s degree in Information Technology, Computer Science, or a related field, with a proven track record in managing large-scale, complex projects in program delivery roles.
Prior experience in insurance project delivery, with solid business acumen in insurance and finance domains.
Strong hands-on experience with Java, Angular, DevOps, microservices, and cloud-native solutions. Ability to guide solution design and implementation aligned with technical standards.
Familiarity with Generative AI concepts and tools, including their application in enhancing delivery efficiency, automation, and customer experience. Ability to evaluate and integrate GenAI solutions into existing technology stacks and processes.
Deep understanding of Agile methodologies and practices, including sprint planning, backlog grooming, and continuous integration/delivery. Experience managing delivery across onshore/offshore models for global clients.
Skilled in project planning, project financials control, milestone tracking, and delivery metrics. Capable of identifying risks, building contingency plans, and ensuring compliance with regulatory and security standards.
Strong interpersonal and communication skills, with the ability to engage and influence stakeholders across business, operations, and technology. Proven ability to manage expectations, resolve conflicts, and drive consensus in complex environments.
Proven ability to lead cross-functional teams, foster a high-performing culture, and drive alignment with business goals. Encourages innovation and continuous improvement.
Proficient in Jira, Confluence, and other project tracking tools. Demonstrates creative problem-solving and professionalism under pressure.
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.