Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Job description:
Job Summary
We are seeking a results-driven and culturally astute Assistant Manager to oversee Resorts World Sentosa's regional sales and marketing strategies across Japan. The role is responsible for growing market share, developing localized marketing campaigns, and driving revenue in these key markets. You'll play a key role in aligning market-specific strategies with business objectives and building meaningful partnerships to support commercial goals.
Regional Sales Assistant Manager
- Key Responsibility is to drive regional visitorship and sales from Country of Residence: Japan
- Work closely with in-market Offline and Online Travel Agents/Platforms, ecommerce marketplaces to market and distribute RWS products.
- Develop a sales & marketing channel strategy, which includes driving new partners acquisition in-markets.
- Prospect for potential new in-market business partners, and turn this into increased Business.
- Grow and retain existing accounts, present new products to partners and enhance existing relationships.
- Ensure the portfolio assigned meet its revenue and attendance targets for the resort.
- Work cross functionally and ensure constant communications and calibration between internal business units to launch new initiatives / promotional campaigns.
- Ensure accuracy of offline, online and social media contents for all RWS products.
Online Travel Agent Sales & Marketing Assistant Manager
- Develop an online-focused sales & marketing channel strategy, which includes driving new partners acquisition in-markets
- Grow and maintain existing hotel OTA accounts, set targets for sales, present new products to partners and enhance existing relationships
- Execute the sales & marketing plans via connectivity partners (channel managers and PMS) and platforms
- Work closely with partners on channel optimization and users experience through monitoring sales performance and customers' feedback.
- Identify opportunities for campaigns, and distribution channels that will lead to an increase in sales
- Work cross functionally and ensure constant communications and calibration between internal business units to launch new initiatives / promotional campaigns.
- Perform online rate audits & resolve rate disparity disputes amongst partners
Required Qualifications
Regional Sales Assistant Manager
- General Degree or Diploma with strong commercial acumen.
- At least 3-5 years in the tourism and attractions industry in a similar role. Experience with Japan market would be an advantage.
Online Travel Agent Sales & Marketing Assistant Manager
- General Degree or Diploma with strong commercial acumen
- At least 3 to 5 years of sales or marketing or commercial experience
Required Skills
Regional Sales Assistant Manager
- IT savvy & digitally versatile, keen interest on the evolving consumer buying behaviors.
- Strong sense of evolving consumer and media trends in Japan.
- Possesses strong interpersonal and communication skills, strong networking and contacts.
- Highly numerate, adaptable, and goals-driven individual.
- Ability to communicate in native languages is a plus point
- Team player and able to work with various stakeholders.
- Open to frequent travel (up to 20% of time)
Online Travel Agent Sales & Marketing Assistant Manager
- Strong knowledge of tourism and attractions industry in a similar role will be an advantage
- Prior experience of working with Online Travel Agents and/or ecommerce Marketplace will be an advantage
- IT savvy & digitally versatile, with a keen interest on the constantly evolving consumer buying behaviors.
- Open to travel.
- Possesses strong interpersonal and communication skills
- Highly numerate, adaptable, and goals-driven individual