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Presales Engineer – NMS/ITSM Solutions (MEA Travel)
Descripción de la vacante
A leading recruitment service provider is seeking a Presales Engineer to join a client's team in Saudi Arabia. The ideal candidate will engage with customers to define requirements, conduct product demonstrations, and support the sales cycle. Strong experience with NMS/ITSM tools and ITIL certification are essential. This role involves travel across the Middle East and Africa for meetings and customer engagements, requiring excellent communication skills and a solid understanding of ITSM fundamentals.
Formación
- Minimum 5 years of experience in a customer-facing Presales or Solution Engineering role.
- Strong experience working with NMS / ITSM tools.
- Hands-on experience with compliance documents and solution BOMs.
Responsabilidades
- Gather, analyze, and document customer requirements.
- Prepare and deliver product presentations and demonstrations.
- Work closely with the development team to define the SOW for solution implementation.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.