Job Purpose
To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.
Job Outline
Qualifications & Experience
Airport Operations. Passenger Handling:
Minimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing. Experience: Given the specific requirements at outstations, a minimum of 3 years airline industry experience is required. Knowledge/Skills: Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications.
Must have the right to live & work in KSA.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.