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Jobs at Ihg in Saudi Arabia

Luxury Front Desk & Guest Experience Specialist

IHG Hotels & Resorts

Dammam
On-site
SAR 120,000 - 150,000
2 days ago
Be an early applicant
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Guest Service Agent

IHG Hotels & Resorts

Dammam
On-site
SAR 120,000 - 150,000
2 days ago
Be an early applicant

HR Coordinator - Hospitality People Operations

IHG Hotels & Resorts

Dammam
On-site
SAR 60,000 - 80,000
2 days ago
Be an early applicant

HR Coordinator

IHG Hotels & Resorts

Dammam
On-site
SAR 60,000 - 80,000
2 days ago
Be an early applicant

Assistant Restaurant Manager: Wellness-Driven F&B Leader

IHG Hotels & Resorts

Saudi Arabia
On-site
SAR 120,000 - 150,000
5 days ago
Be an early applicant
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Assistant Restaurant Manager - Six Senses Amaala

IHG Hotels & Resorts

Saudi Arabia
On-site
SAR 120,000 - 150,000
5 days ago
Be an early applicant

5-Star Hotel Financial Controller: Forecasting Lead

IHG Hotels & Resorts

At Ta'if
On-site
SAR 200,000 - 300,000
12 days ago

Cluster General Cashier & Receiving

IHG Hotels & Resorts

Al Khobar
On-site
SAR 48,000 - 120,000
15 days ago
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Multi-Property Cash & Receiving Leader

IHG Hotels & Resorts

Al Khobar
On-site
SAR 48,000 - 120,000
16 days ago

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Luxury Front Desk & Guest Experience Specialist
IHG Hotels & Resorts
Dammam
On-site
SAR 120,000 - 150,000
Full time
2 days ago
Be an early applicant

Job summary

A leading luxury hotel brand in Dammam seeks a welcoming Guest Service Agent to provide exceptional service as the first point of contact. The role involves managing guest check-ins and check-outs, assisting with inquiries, and offering knowledge on hotel services and local attractions. Ideal candidates will demonstrate a passion for customer service along with flexibility to work shifts in a fast-paced environment. A competitive salary and benefits package will be offered, fostering professional growth through training programs.

Benefits

Competitive salary
Comprehensive benefits package
Professional growth training programs

Qualifications

  • Previous experience in a customer-facing role, preferably in hotel front office.
  • Fluency in English is essential; Arabic or a third language is a bonus.
  • Impeccable personal presentation and calm demeanor under pressure.

Responsibilities

  • Manage guest registration and departure process.
  • Welcome guests and anticipate their needs.
  • Provide knowledge of hotel services and local attractions.
  • Handle payments, manage hotel switchboard, and follow safety procedures.

Skills

Customer service
Problem-solving
Communication
Flexibility

Education

High school diploma
Degree in Hospitality Management

Tools

MS Office Suite
Property Management Systems (PMS)
Job description
A leading luxury hotel brand in Dammam seeks a welcoming Guest Service Agent to provide exceptional service as the first point of contact. The role involves managing guest check-ins and check-outs, assisting with inquiries, and offering knowledge on hotel services and local attractions. Ideal candidates will demonstrate a passion for customer service along with flexibility to work shifts in a fast-paced environment. A competitive salary and benefits package will be offered, fostering professional growth through training programs.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.