Presales Engineer – NMS/ITSM Solutions (MEA Travel)

TechBiz Global GmbH; Dammam; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading recruitment service provider is looking for a Presales Engineer with expertise in NMS/ITSM solutions. The candidate will engage with customers to analyze requirements, design solutions, and support sales processes. Essential qualifications include 5+ years in a Presales role, familiarity with NMS/ITSM tools, and ITIL certification. The position involves travel within the Middle East & Africa for meetings and customer interactions. Join an innovative team to drive technological advancements.

Qualifications

• Minimum 5 years of experience in a customer-facing Presales or Solution Engineering role.
• Strong experience working with NMS / ITSM tools.
• Excellent verbal and written communication skills.

Responsibilities

• Gather, analyze, and document customer requirements.
• Prepare and deliver product / solution presentations.
• Work closely with the development team to clarify requirements.

Skills

Customer engagement

Requirement analysis

Solution design

NMS / ITSM tools

Communication skills

Education

ITIL certification

5+ years in Presales or Solution Engineering

Tools

SolarWinds

FreshWorks

ManageEngine

Job description

A leading recruitment service provider is looking for a Presales Engineer with expertise in NMS/ITSM solutions. The candidate will engage with customers to analyze requirements, design solutions, and support sales processes. Essential qualifications include 5+ years in a Presales role, familiarity with NMS/ITSM tools, and ITIL certification. The position involves travel within the Middle East & Africa for meetings and customer interactions. Join an innovative team to drive technological advancements.