Warehouse Admin - Sortation Centre, SPX Express (Johor)
Shopee
Kulai
Sur place
MYR 20 000 - 100 000
Plein temps
Il y a 2 jours
Soyez parmi les premiers à postuler
Résumé du poste
A leading e-commerce platform in Kulai, Malaysia is seeking an Operations Associate to manage daily operational functions in SPX Express. Responsibilities include monitoring performance metrics, updating trackers, and preparing reports. The ideal candidate should have a Diploma or Degree in related fields and at least 1 year of logistics experience. This role involves cross-functional collaboration and the ability to work independently in a dynamic environment. Rotational shifts may be required.
Qualifications
Minimum of 1 year’s experience in logistics operations is preferred.
Must be able to proactively provide feedback and updates to relevant stakeholders.
Able to work independently in a dynamic and diverse environment.
Responsabilités
Update daily trackers for mid-mile operational functions in SPX Express.
Monitor and review daily activities and utilization levels against targeted benchmarks.
Provide performance updates to stakeholders based on tracker data.
Prepare summary reports for all operational functions in SPX Express.
Coordinate operational performance results with functional PIC.
Maintain accurate and updated records for all operational trackers.
Oversee performance levels and alert stakeholders when targets are not met.
Manage agency employees’ attendance and reconciliation.
Connaissances
Operational performance monitoring
Data analysis
Cross-functional collaboration
Independent work
Formation
Diploma or Degree in related fields
Description du poste
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description
Update daily trackers for mid-mile operational functions in SPX Express
Monitor, track, and review daily activities and utilization levels against targeted benchmarks
Provide performance updates to stakeholders based on tracker data or as required
Prepare daily, weekly, and monthly summary reports for all operational functions in SPX Express
Coordinate operational performance results with the respective functional PIC
Collaborate across multiple teams to drive process and system improvements
Maintain accurate and updated records for all operational trackers
Oversee performance levels and alert relevant stakeholders when targets are not met
Perform ad-hoc tasks as requested by the department head or reporting line
Manage agency employees’ attendance and reconciliation
Handle all agency-related matters
Requirements
Working Location: Senai, Johor
Working Pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
Diploma or Degree in the related fields.
Minimum of 1 year’s experience in logistics operations is preferred
Must be able to proactively provide feedback and updates to relevant stakeholders
Able to work independently in a dynamic and diverse environment
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.