6,841
Jobs in Kuala Lumpur, Malaysia
L2- Core And Cards Support Engineer
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Genting Malaysia
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MYR 48,000 - 72,000
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Kuala Lumpur
MYR 60,000 - 100,000
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Kuala Lumpur
MYR 60,000 - 100,000
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SBM Offshore
Kuala Lumpur
MYR 60,000 - 100,000
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Be proactive & apply! Instrumentation Engineer opportunities in Malaysia (local contract)
Be proactive & apply! Instrumentation Engineer opportunities in Malaysia (local contract)
SBM Offshore
Kuala Lumpur
MYR 60,000 - 100,000
Be proactive & apply! Process Engineer opportunities in Malaysia (local contract)
Be proactive & apply! Process Engineer opportunities in Malaysia (local contract)
SBM Offshore
Kuala Lumpur
MYR 60,000 - 100,000
L2- Core And Cards Support Engineer
Sperton Global AS
Kuala Lumpur
MYR 100,000 - 150,000
Job description
Job Responsibilities
- Provide application support to various business users.
- Attend to business queries and business requests promptly.
- Follow through the business requests to a proper closure
- Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
- Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
- Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
- Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
- Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
- Participate in DR/BCM activities or infrastructure related upgrade
- Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
- Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
Job Requirements
- Familiar with OS/400 system
- Familiar with RPG, COBOL language
- Have experience with Sliverlake banking system is plus point
- Strong communications skills
- Excellent spoken and written English communication skills
- Willing to work on Shifts
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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