Global Direct-Import Fulfillment Analyst

Mattel; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global toy company is seeking a DI Order Fulfilment Analyst in Kuala Lumpur. This pivotal role involves managing direct import orders, coordinating with stakeholders, and improving order fulfilment processes. Candidates should have a degree in Business or Supply Chain, 3-5 years of relevant experience, and strong skills in Excel. The position requires working during EMEA hours and offers a collaborative environment.

Qualifications

• 3–5 years of experience in order management in a fast-paced industry.
• Excellent written and spoken English; Mandarin is an added advantage.
• Detail-oriented, well-organized, and capable of managing multiple priorities.

Responsibilities

• Process DI orders from intake through confirmation and release.
• Act as a point of contact for inquiries related to delivery and compliance.
• Identify opportunities to streamline DI order fulfilment processes.

Skills

Order management

Supply chain operations

Strong communication

Problem-solving

Microsoft Excel

Mandarin

Education

Bachelor’s degree in Business Administration or Supply Chain Management

Tools

Tableau

Cognos

SQL

Job description

A global toy company is seeking a DI Order Fulfilment Analyst in Kuala Lumpur. This pivotal role involves managing direct import orders, coordinating with stakeholders, and improving order fulfilment processes. Candidates should have a degree in Business or Supply Chain, 3-5 years of relevant experience, and strong skills in Excel. The position requires working during EMEA hours and offers a collaborative environment.