Global Inside Sales Rep: Order Management & Upsell

WESCO Distribution; Kuala Lumpur; On-site; MYR 60,000 - 75,000; Full time

Job summary

A leading distribution company in Kuala Lumpur seeks an Inside Sales Representative to manage regional and international sales orders, collaborating with the outside sales team to enhance the customer buying experience. The ideal candidate will have at least 3 years of inside sales experience, a background in Business or Supply Chain, and strong communication skills. Proficiency in Microsoft Excel and a knowledge of the IT industry is preferred.

Qualifications

• 3+ years of experience in inside sales and order management.
• Experience managing the full sales order chain including quotations and international shipping.
• Preferred experience in IT industry or with IT network infrastructure.

Responsibilities

• Obtain and manage sales orders through email and phone.
• Increase orders by suggesting related items and explaining features.
• Prepare and follow up on quotations to secure orders.

Skills

Communication skills

Collaboration skills

Customer engagement

Upselling

Attention to detail

Education

Degree or diploma in Business or Supply Chain/Logistics

Tools

Microsoft Excel

Job description

A leading distribution company in Kuala Lumpur seeks an Inside Sales Representative to manage regional and international sales orders, collaborating with the outside sales team to enhance the customer buying experience. The ideal candidate will have at least 3 years of inside sales experience, a background in Business or Supply Chain, and strong communication skills. Proficiency in Microsoft Excel and a knowledge of the IT industry is preferred.