It Support jobs in Indonesia

With a global team of 5600+ IT professionals, DHL IT Servicesconnects peopleand keeps the global economy runningby continuously innovating and creating sustainable digital solutions. We workbeyond global bordersand push boundaries acrossall dimensions of logistics. You canleave your markshaping thetechnology backboneof the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned#GreatPlaceToWorkcertification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about L1/L2 application support. Our EXP PUD & Clearance team is continuously expanding. No matter your level of Application Support proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #DevOps Engineer

Grow together
As a DevOps Engineer you will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels.

Qualification:

• Proven experience in IT support, preferably in a senior or specialist role.
• Strong knowledge of telecommunication and security systems.
• Familiarity with security technologies, including Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud.
• Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.
• Strong communication skills to effectively liaise with vendors and internal stakeholders.

Ready to embark on the journey? Here’s what we are looking for:
As a DevOps Engineer you will play a crucial role in providing second and third-level operational support on a day-to-day basis. Your primary responsibilities will include investigating and resolving incidents that have not been addressed by lower support levels. You should be having knowledge in operate in Openshift Linux environment, Unix command and good in SQL language.

Key Responsibilities:

• Analyze and resolve complex technical issues, collaborating with other IT support teams and specialists when necessary to troubleshoot and find effective solutions.
• Engage with vendors to address firmware bugs, vulnerabilities, and other technology-related issues, ensuring timely resolutions and updates.
• Serve as the go-to expert for any issues related to telecommunication and security systems within the DHL Group environment. Your expertise will be essential in managing, proposing, and implementing necessary changes to production security devices across all IT Services Data Centers and premises, ensuring global availability of key DHL Group services.
• Technology Support: Provide support for a range of security technologies, including Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud, ensuring their optimal performance and security.
• Experience in using Webmethod IS admin page.
• Certificate installation
• Keystore configuration
• Experience in Unix shell command
• Oracle SQL experience
• Trouble shooting skills
• Monitoring skills
• Openshift will be good to have

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.