Global IT Systems Engineer - Multi-Location & On-Call

Shiji Group; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Kuala Lumpur is seeking an IT Support Specialist to monitor and manage support tickets, maintain IT infrastructure, and ensure system availability. The ideal candidate will have over 3 years of experience, strong skills in Windows Active Directory, and a basic understanding of IT network solutions. Responsibilities also include coordinating onboarding processes and participating in IT audits. This role offers opportunities for local and international travel.

Qualifications

• At least 3 years of experience in IT systems management.
• Strong understanding of Windows Operating Systems and Active Directory.
• Basic knowledge of IT network solutions.

Responsibilities

• Monitor and manage support tickets in the company's web-based system.
• Maintain IT infrastructure and ensure service availability.
• Install and manage workstations and servers.

Skills

IT system management

Windows Active Directory

Helpdesk management

Remote troubleshooting

IT asset management

Good spoken and written English

Self-motivation

Attention to details

Tools

Office 365

Azure

AWS

Jira

Confluence

Job description

A leading technology solutions provider in Kuala Lumpur is seeking an IT Support Specialist to monitor and manage support tickets, maintain IT infrastructure, and ensure system availability. The ideal candidate will have over 3 years of experience, strong skills in Windows Active Directory, and a basic understanding of IT network solutions. Responsibilities also include coordinating onboarding processes and participating in IT audits. This role offers opportunities for local and international travel.