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Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• Oversee the overall operations of the Fire Command Centre within the retail units and ensure all related emergencies are attended and effectively dealt with in a timely manner.
• Monitor and support the functionality of safety systems such as Fire Alarm Protection, Intrusion Detection, Electronic Access Control, and CCTV Surveillance.
• Respond to alarms, medical emergencies, and fire incidents in accordance with the Store Emergency Management Plan — this includes evacuating premises and administering First Aid if required.
• Work closely with Duty Managers, Emergency Response Teams (ERT), and First Aiders to manage incidents until proper authorities arrive.
• Assist to carry out specific deployment tasks (Patrol, cash escort, checkout, loss prevention strategies, etc.) and ensure that all tasks are carried out effectively and promptly.
• Ensure that all incidents are reported and documented in the incident reporting system, with proper follow-up actions.
• Assist in scheduled safety system tests and participate in evacuation drills to maintain readiness at all times.
  
  

Qualifications

• Have strong knowledge in the principles, practices and techniques of safety and security procedures and all relevant local legislation.
• Previous experience on safety and security in a retail environment is preferred.
• Have knowledge in the fundamentals of investigation methodology and process.
• A strong communicator, possessing both verbal and written skills.
• A team player with good judgment, calm under pressure, and quick in response.
• Willing to work on shifts, weekends and public holidays.
  
  

Additional Information

Important Note:

You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.

• If you can't access the link, please go to the original job posting at Smart Recruiter.
  
  

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

IKEA discounts

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

Flexi Benefits

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

Maternity and paternity leave

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.

Gifts

We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/

Work environment

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.

Incentive plan

All co-workers may earn an annual financial reward when we meet our shared business objectives.

Free Parking

All co-workers are given free parking.

Please apply by 14 May 2025.