Priority Mortgage Relationship Manager

Standard Chartered; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

An international bank seeks a Priority Mortgage Relationship Manager to drive mortgage sales growth and manage client relationships. The ideal candidate will possess a minimum Diploma and two years of sales experience, preferably in the banking sector. Strong sales, negotiation, and communication skills are essential. This position offers a competitive salary along with comprehensive benefits to ensure wellbeing and career development.

Benefits

Competitive salary and benefits

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Minimum of two years of experience in sales, preferably in banking or finance.
• Ability to build strong customer relationships.
• Possess a valid driving license as travelling is required.

Responsibilities

• Achieve and exceed monthly mortgage sales targets.
• Identify and develop new business opportunities.
• Conduct financial needs analysis to recommend suitable mortgage products.
• Build and maintain strong relationships with customers.

Skills

Sales skills

Negotiation skills

Communication skills

Interpersonal skills

Knowledge of mortgage products

Education

Minimum Diploma

Job description

Overview

The Priority Mortgage Relationship Manager will join our Personal Banking Mortgages Team in Petaling Jaya Office. The job holder is responsible for driving mortgage sales growth by acquiring new customers and deepening relationships with existing clients, and to actively prospect for potential customers, provide comprehensive financial advice, and ensure a seamless customer experience throughout the mortgage application process.

About our Wealth and Retail Banking Business

We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we\u2019re focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients. We\u2019re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance. We\u2019re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You\u2019ll join a growing franchise within Standard Chartered Group.

Key Responsibilities

• Achieve and exceed monthly mortgage sales targets, onboard affluent clients, and cross sell home insurance loan which is MRTA (Mortgage Reducing Term Assurance) and MRTT (Mortgage Reducing Term Takaful).
• Identify and develop new business opportunities through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers.
• Conduct financial needs analysis to understand customer requirements and recommend suitable mortgage products.
• Build and maintain strong relationships with customers, real estate agents, and developers.
• Stay up-to-date with market trends and regulatory changes in the mortgage industry.
• Adhere to bank policies and procedures related to mortgage sales and lending

Skills and Experience

• Possess minimum Diploma.
• Minimum of two years of experience in sales, preferably in the banking or financial industry.
• Strong sales and negotiation skills.
• Knowledge of mortgage products and the property market is an added advantage. Excellent communication and interpersonal skills.
• Ability to build strong customer relationships.
• Possess a valid driving license as the role requires travelling.

About Standard Chartered

We\u2019re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\u2019ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\u2019re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\u2019t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\u2019ll see how we value difference and advocate inclusion.

Together we

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continually striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential