Sales jobs in Italy

At Scalapay, we’re shaping a culture of high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast‑moving, tech‑driven environment and look for people who thrive in change, think boldly, and take initiative.

We are looking for a motivated Senior Key Account Manager to create long‑term, trusting relationships with our merchant partners in Italy in the e‑commerce industry. The Senior Key Account Manager will oversee a portfolio of assigned merchant partners, actively seek new sales and business opportunities with existing partners, and collect, analyse, prepare and report key data points.

• Retain and grow your portfolio by leading sales calls, business reviews, negotiations, and recurring check‑ins.
• Provide consultancy to merchants on how to optimise revenue and marketing, leveraging our paid premium products and services such as Affiliation and Media Packages.
• Collaborate with the Sales Team on the go‑live of large enterprises, time‑to‑market and negotiating the best setting with the merchant.
• Optimise integration to make Scalapay the most appealing option and grow the collaboration to achieve maximum penetration with your assigned portfolio.
• Manage co‑marketing activities to attract the Scalapay customer audience, collaborating with our Marketing team.
• Use data analysis to spot business opportunities and present custom sales presentations with relevant findings and research.
• Create case studies and best practices regularly, and share them internally and externally to scale your account management activities and improve our sales conversion.
• Test new approaches to increase revenue and provide a weekly forecast to your manager; increasing revenue will be your main goal.
• Be an advocate for merchants with internal stakeholders to improve our business model, integrations, products, and services.
• Support the team and overall strategy to continue positioning Scalapay as a pioneer in Buy Now, Pay Later.
• Meet merchants face‑to‑face regularly via market visits, fairs, events, and other activities.
• Keep up to date with everything in the industry; act as the industry expert for innovation.

• Strong business acumen.
• Strong sales and negotiation skills.
• Proven ability to grow partnerships.
• Proven experience in upselling and cross‑selling to maximise client portfolios.
• Attitude to work following a structured sales process measured by clear leading indicators and KPIs.
• Excellent communication skills, proactive, organised and data‑driven profile.
• Demonstrated ability to manage concurrent multiple projects and execute on tight deadlines.
• Proficiency in Italian and English is a must.
• 5+ years experience in account management and/or business consulting, preferably in the e‑commerce industry.
• Willingness to travel to merchant locations up to 30% of the time.

• A quick chat with a member of our Talent Acquisition team.
• A first interview with the VP Growth to deep dive into your attitude and motivation.
• A case study to test your hard skills, debriefed with your manager and VP Growth.
• A final chat with Simone, our CEO, where he will share and assess the Scalapay values.

Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.