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The Technical Sales Manager leads the Technical Sales Team and supports Sales with technical expertise.

Achieve and maintain NPS Score to a Best in Class level

Role Purpose

• Management of the technical support team by nurturing a pro-active approach and accountable mindset.
• Ensure the "customer first" mentality in the team through email and phone availability to support internal / external customers.
• Monitoring of cross-reference activities and performances.
• Commercial support to specialists involved in the development of customized solutions.
• Team alignment according to the objectives / KPIs
• Coaching and further development of employees

Responsabilities

Requirements

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Appliances, Electrical, and Electronics Manufacturing

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