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Italian Customer Service Representative - Relocate Abroad
Job summary
A customer service recruitment agency is hiring an Italian-speaking Customer Service Representative to support clients internationally. This role requires fluency in Italian and English, strong communication skills, and a customer-focused attitude. Benefits include competitive salary, relocation support, and health insurance. Ideal candidates should have basic computer literacy and a willingness to relocate.
Benefits
Qualifications
- Fluency in both Italian and English required.
- Must have a positive attitude and strong customer focus.
- Basic computer literacy and comfort with CRM systems essential.
Responsibilities
- Provide high-quality customer service to Italian-speaking clients.
- Assist customers with product inquiries and technical issues.
- Escalate unresolved issues to internal departments.
Skills
Locations: Portugal, Greece and Bulgaria.
Work Model: On-site
Required Languages: Italian + English
We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
- Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
- Escalate unresolved issues to appropriate internal departments when necessary.
- Fluency in Italian and English.
- Customer-focused with a positive, empathetic, and professional attitude.
- Basic computer literacy and comfort with CRM systems or support tools.
- Must be a valid EU citizen and willing to relocate abroad.
- Competitive salary and performance bonuses.
- Full relocation support for international candidates.
- Meal and Transport Allowances.
- Health Insurance.
- Paid Leave Allowances.
- Training and professional development opportunities.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.