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Technical à United States

Level 2 Application Technical Support - SC Cleared

Experis

Bristol
Sur place
GBP 36 000 - 41 000
Il y a 5 jours
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Level 2 Application Technical Support - SC Cleared
Experis
Bristol
Sur place
GBP 36 000 - 41 000
Plein temps
Il y a 5 jours
Soyez parmi les premiers à postuler

Résumé du poste

A leading consultancy firm in Bristol seeks a Level 2 Application Technical Support specialist. Active SC clearance is required, and candidates will support critical applications and monitor incident management systems. The role offers a competitive salary between £36k and £41k per annum, alongside benefits such as a contributory pension scheme and medical cover.

Prestations

Contributory pension scheme
Employee Assistance Program
Medical and Dental cover
22 days holiday + bank holidays
Maternity Pay
Sick pay

Qualifications

  • Support of critical applications on a common platform.
  • Monitoring of incident management systems.
  • Initial issue determination and remediation actions.
  • Contribution to enhancements and patches.

Connaissances

Logical thinking
Excellent communication skills
Proficiency with Microsoft Office applications
Experience in incident management

Outils

Remedy incident management system
Sharepoint
Description du poste

ROLE TITLE: Level 2 Application Technical Support - SC Cleared

LOCATION: Bristol (onsite)

CLEARANCE: active SC clearance required

Salary: £36k - £41k per annum

Hours: Monday to Friday, 9am - 5pm

Initial End Date: October 2027

We are actively looking to secure a L2 Application Technical Support candidate to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Key accountabilities of the role
  • Support of a range of critical applications running on a common platform.
  • Monitoring of queues in incident management systems.
  • Initial issue determination and some remediation actions.
  • Contribution to the development and deployment of enhancements and patches.
Key skills and experience
  • Logical thinking with methodical actions.
  • Excellent written and verbal communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services)
  • Remedy incident management system, Sharepoint on premises configuration and support (desirable)
Benefits Include:
  • Contributory pension scheme
  • Employee Assistance Program
  • Medical and Dental cover
  • 22 days holiday + bank holidays
  • Maternity Pay/Shared Parental leave and paternity leave
  • Sick pay

Suitable Candidates should submit CVs in the first instance

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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