Technical jobs in United States

Technical Compliance Manager

Location :

Based at the Cardiff office

Salary : Up to £45,000 (Depending on experience and possibly negotiable)

Hours of Work : Full-time

Our client is looking for a proactive, detail-driven Technical Compliance Manager to take the lead on all technical, compliance, and quality assurance activity across our Service & Maintenance operations.

In this pivotal role, you’ll be the technical authority ensuring all engineering work is safe, compliant, and delivered to the highest professional standard. You’ll champion quality, drive continuous improvement, and play a key role in maintaining the company’s reputation for technical excellence.

• Provide technical leadership across all service and maintenance operations.
• Ensure all engineering work meets current legislation, British Standards, and contractual requirements.
• Develop, maintain, and enhance technical compliance frameworks aligned to ISO and health & safety standards.
• Lead audits, inspections, and compliance reviews, creating clear action plans for improvement.
• Maintain compliance documentation, training records, and certification databases, ensuring audit readiness.
• Work collaboratively with the Service Delivery Manager to align operational performance with technical standards.
• Support Help-desk and engineering teams in fault diagnosis and quoting.
• Identify recurring technical issues or training opportunities through service performance data.
• Identify skills gaps and deliver targeted training and competency assessments.
• Maintain a detailed Engineer Competency Matrix covering capability, accreditation's, and training status.
• Deliver toolbox talks, technical workshops, and update sessions for engineers.
• Lead quality reviews, ensuring completed works meet contractual and regulatory requirements.
• Analyse customer feedback and service trends to identify improvement opportunities.
• Drive corrective and preventive action programmes following audits or technical reviews.
• Support ISO and external audits across all technical activities.
• Prepare and review quotes for small works and repairs.
• Provide pricing guidance and technical validation to the Help-desk team.
• Produce reports on technical compliance, audit outcomes, and engineer competency.
• Present technical summaries and improvement plans at management and client meetings.
• Use data insights to support technical strategy and planning.
• Act as a key point of contact for technical and compliance matters.
• Attend client meetings to provide updates on quality assurance and compliance.
• Support contract mobilisation to ensure technical readiness from day one.

• Experience in technical or compliance management within Fire, Security, or M&E services.
• Strong understanding of legislation, British Standards, compliance frameworks, and audits.
• Experience delivering training, managing competencies, and driving technical improvement.
• Excellent communication skills and the ability to collaborate across operational teams.
• Strong analytical skills and a hands‑on approach to problem‑solving.
• Relevant technical qualifications (FIA, BAFE, NICEIC or equivalent) are desirable.

• A key strategic role influencing quality, compliance, and performance.
• Opportunity to shape technical standards and develop engineering capability.
• Work within a supportive and collaborative team environment.

• Experience in technical or compliance management within Fire, Security, or M&E services.
• Strong understanding of legislation, British Standards, compliance frameworks, and audits.
• Experience delivering training, managing competencies, and driving technical improvement.
• Excellent communication skills and the ability to collaborate across operational teams.
• Strong analytical skills and a hands‑on approach to problem‑solving.
• Relevant technical qualifications (FIA, BAFE, NICEIC or equivalent) are desirable.

• Flexible and supportive working environment with a well‑established business.
• Full training opportunities.