Service Adviser jobs in United Kingdom
Customer Service Advisor
Sandwell Metropolitan Borough Council
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Essential Employment
Service Advisor
Job summary
A busy franchised main dealership in Orpington seeks a Service Advisor to join their Aftersales team. This role involves customer interactions, the accurate handling of vehicle service orders, and delivering top-notch customer service throughout the process. The position offers a competitive basic salary of £30,000 with uncapped OTE potential up to £45,000, ensuring a rewarding environment for a dedicated individual.
Benefits
Qualifications
- 12 months Motor Trade Service Advisor experience required.
- Full UK Driving Licence essential.
- Experience in a franchised dealership preferred.
Responsibilities
- Meet and greet customers and explain vehicle work.
- Complete insurance paperwork and invoice customers.
- Provide updates and manage service plans.
Skills
Tools
Service Advisor – Orpington -
Basic Salary - £30,000 –
OTE - £45,000 Uncapped –
Great Benefits Package -
Monday - Friday only (No Weekends) -
Our client, a busy franchised main dealership in Orpington has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
As a Service Advisor your responsibilities will include:
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
Desirable Requirements:
Franchised Dealership Experience
Kerridge or Pinnacle Experience
Remuneration & Benefits
Basic Salary of £30,000
On Target Earnings of £45,000 Uncapped
Great Benefits Package
Monday - Friday only (No Weekends)
Working Hours
Monday to Friday 8am – 6pm
Saturday Mornings on a Rota
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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