Service Advisor

Auto Skills UK; Accrington; On-site; GBP 28,000 - 34,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Advisor to join their team. This role involves managing service bookings, ensuring customer satisfaction, and upselling services to enhance customer experience. The ideal candidate will have previous experience in a similar role, possess a full UK driving licence, and be familiar with DMS systems like Kerridge or Pinnacle. If you are a motivated team player with a passion for customer service, this is a fantastic opportunity to advance your career in a dynamic environment.

Benefits

Parking

Car benefit scheme

Employee discounts

Qualifications

• 2-3 years of experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge or Pinnacle is required.

Responsibilities

• Arrange Service Department bookings and ensure efficient workshop loading.
• Attend to customer requirements and upsell services and offers.

Skills

Customer Service

Upselling

Teamwork

Education

2-3 years' experience as a Service Advisor

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary: £28,500
OTE: £34,000
Location: Accrington
Hours: Monday to Friday 08:00-18:00, every other Saturday 08:00-13:00

Benefits:

1. Parking
2. Car benefit scheme
3. Employee discounts

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

1. Must have 2-3 years' previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 50842.