Embassy jobs in United Kingdom

Join our winning team of global superstars in summer 2025

Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.

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Position Summary:

Transfer Representatives are at the forefront of students’ first experience with Embassy Summer, greeting them on arrival and always ensuring their safe transfer when under Embassy Summer care, either on arrival or departure as required.

Key Responsibilities:

Promoting and safeguarding the welfare of students for whom you are responsible for and with whom you come into contact with

Maximise student and Group leader satisfaction by ensuring their experience meets or exceeds their expectations

To maintain levels of student discipline, safety, and welfare

To assist in day-to-day general duties as instructed by senior management

To work in a way that promotes the safety and well-being of children and young people

To be present at ports to assist with student transfers

Ensuring the safe and efficient check-in of departing students

Chaperoning unaccompanied minors until airline staff take over responsibility for them

Ensuring your personal transfer phone is kept on your person and attended during all working hours

To remain calm, composed, and proactive when dealing with unexpected or difficult situations / people

To liaise with transport providers and centres to ensure the smooth running of transfers

To be on hand to assist the Transfers Management team with any issues that may arise

Organisational Compliance:

The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters.

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.

Education required:

Educated to A-Level or equivalent

Valid First Aid Certificate

Experience required:

Working with minors

Personal Attributes:

Excellent communication and interpersonal skills

Excellent organisational and planning skills

Punctuality and good time management skills

Ability to deal with and resolve complex problems and issues

Ability to motivate and engage students

Ability to work in a high-pressured environment

Flexibility to work unsociable hours

Comfortable on your feet for long periods of time

Flexibility & Adaptability

Leadership

Teamwork

Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people

Demonstrates emotional resilience in working with challenging behaviours

Demonstrates a positive attitude to the use of authority and maintaining discipline

Demonstrates initiative in decision making and problem-solving processes

Demonstrates high customer service standards

Working Week:

The working week is typically from Saturday to Friday and consists of working some evenings and every weekend and Tuesday. A day off will normally fall between Monday and Friday.

Working hours to include airport shifts and general duties as instructed by the Transfers Management team

Remuneration:

Basic weekly pay: £525.00

Holiday pay: £63.37

Gross weekly pay: £588.37

FULL BOARD RESIDENTIAL ACCOMMODATION INCLUDED FREE OF CHARGE

Disclosure and Barring Service:

If you do not have an Enhanced Disclosure and Barring certificate and are not registered on the DBS update service, we will need to apply for a new Enhanced DBS for you. Please confirm this at the time of application.

Equality and Diversity:Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

Required*

First Name*

Last Name*

Email Address*

Phone*

Do you have the right to work in the UK?*

Please attach a copy of your valid passport and your right to work documents (if applicable)

British / Irish passport
Indefinite leave to remain
Settled status
Pre-settled status
Frontier Worker Permit
Student visa ( proof of university term dates will be required)

Where did you see this role with Embassy Summer advertised?*

Which centre location would you like to work at?

ALL APPLICANTS

Please supply a copy of your up-to-date CV in support of your application OR your LinkedIn address

EFL Teachers & Academic Managers

You will be required to provide copies of your degree and teaching qualifications

Please attach a copy of your degree certificate

Please attach a copy of your EFL Teaching certificate/s

ALL APPLICANTS

Background Checks
Embassy Summer is committed to safeguarding and promoting the welfare of its students aged under 18 and expects all stakeholders to share this commitment.

Our background checks will include Reference checking, Enhanced Disclosure and Barring checks and Letters of Good conduct as applicable.

Please confirm if you are in agreement for us to process all necessary background checks in support of your application to work with us.*