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Office Manager
Job summary
A family-run service business in Worcester is seeking an Office Manager to oversee day-to-day administration, financial processes, and customer service delivery. The ideal candidate has a strong administrative background and is skilled in managing invoices and general bookkeeping. This role requires a proactive approach, organizational skills, and effective communication. Join a friendly, team-oriented environment that values professionalism and initiative.
Benefits
Qualifications
- Strong background in office management or administration.
- Experience with invoicing, spreadsheets, and bookkeeping.
- Highly organized and proactive in communication.
Responsibilities
- Oversee daily office operations and admin systems.
- Manage invoicing, client balances, and payment tracking.
- Handle customer queries and support the wider team.
- Liaise with suppliers and ensure all documentation is up to date.
Skills
Location: Worcester
Salary: DOE
Recruitment Partner: Hatched Talent Solutions
Our client is a trusted, people-first organisation providing essential services to both consumers and businesses across the region. As operations continue to grow, they’re seeking an Office Manager to take ownership of day-to-day administration, financial processes, and customer service delivery.
This position is ideal for someone who enjoys being the heartbeat of the office — managing workflow, staying on top of invoices, and ensuring customers receive prompt, professional service.
- Oversee daily office operations and admin systems.
- Manage invoicing, client balances, and payment tracking.
- Handle customer queries and support the wider team.
- Liaise with suppliers and ensure all documentation is up to date.
- Strong administrative or office management background.
- Skilled in managing invoices, spreadsheets, and general bookkeeping.
- Highly organised, confident, and proactive in communication.
- Enjoys problem-solving and creating order in a busy environment.
You’ll be part of a friendly, family-led team that values professionalism, loyalty, and initiative.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.