Administrator

MEP Technical Talent; Liverpool City Region; On-site; GBP 27,000 - 32,000; Full time

Job summary

A mechanical & electrical contractor in Southport is seeking an experienced Administrator to manage office operations and assist field technicians. Key responsibilities include managing the job management system, working with Xero for finance, and ensuring compliance documentation. The ideal candidate will have strong administrative skills, experience with digital systems like Simpro, and excellent communication abilities. This role offers a salary up to £32K per annum based on experience.

Qualifications

• Experience ideally within a service or technical environment.
• Experience with Simpro or similar software is an advantage.
• Experience using Xero or similar accounting software.

Responsibilities

• Manage the company job management system.
• Work within Xero to reconcile payments.
• Gather and provide customer feedback forms.

Skills

Strong administrative experience

Confident using digital systems

Excellent communication skills

Highly organised

Tools

Simpro

Xero

Excel

Job description

MEP Technical Talent is recruiting on behalf of our client who are looking for an experienced and proactive Administrator to join their busy Southport office. You'll be supporting both office operations and field technicians, ensuring the smooth running of jobs, compliance, finance admin and customer communications.

Our client is a rapidly growing mechanical & electrical contractor that specialises within Fire & Security.

This role would suit someone highly organised, confident using software systems, and comfortable working independently as well as part of a small team. You will work alongside the current part‑time administrator for three days per week, with additional hours worked independently.

Key Responsibilities

Job & Office Administration

• Manage the company job management system (Simpro) full training provided.
• Take incoming calls, raise new jobs, and liaise with field technicians.
• File, organise and maintain compliance documentation and certificates.
• Schedule customer appointments and handle general customer enquiries.
• Gather, provide and chase customer feedback forms.

Finance & Reporting

• Work within Xero to reconcile payments, upload invoices and assist with monthly Profit & Loss checks.
• Produce basic financial reports when required.
• Chase suppliers for invoices and statements.
• Assist with timesheet collation and Excel-based reporting.

General

• Work effectively both independently and within the existing office team.
• Maintain a high level of organisation, accuracy and professionalism in all tasks.

Key Requirements

• Strong administrative experience (ideally within a service or technical environment).
• Confident using digital systems; experience with Simpro or similar software is an advantage.
• Experience using Xero, or similar accounting software.
• Good working knowledge of Excel and timesheets.
• Excellent communication skills, both with customers and internal teams.
• Highly organised, proactive and able to manage multiple tasks.

Hours & Location

• Hours per week
• Salary up to £32K PA - Dependant on Experience
• Southport, PR9