Office Manager

Trades Workforce Solutions; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run service business in Worcester is seeking an Office Manager to oversee day-to-day administration, financial processes, and customer service delivery. The ideal candidate has a strong administrative background and is skilled in managing invoices and general bookkeeping. This role requires a proactive approach, organizational skills, and effective communication. Join a friendly, team-oriented environment that values professionalism and initiative.

Benefits

Friendly team environment

Qualifications

• Strong background in office management or administration.
• Experience with invoicing, spreadsheets, and bookkeeping.
• Highly organized and proactive in communication.

Responsibilities

• Oversee daily office operations and admin systems.
• Manage invoicing, client balances, and payment tracking.
• Handle customer queries and support the wider team.
• Liaise with suppliers and ensure all documentation is up to date.

Skills

Administrative skills

Invoicing management

Communication skills

Problem-solving

Job description

Office Manager – Family-Run Service Business

Location: Worcester
Salary: DOE
Recruitment Partner: Hatched Talent Solutions

About the Business

Our client is a trusted, people-first organisation providing essential services to both consumers and businesses across the region. As operations continue to grow, they’re seeking an Office Manager to take ownership of day-to-day administration, financial processes, and customer service delivery.

The Role

This position is ideal for someone who enjoys being the heartbeat of the office — managing workflow, staying on top of invoices, and ensuring customers receive prompt, professional service.

Key Responsibilities

• Oversee daily office operations and admin systems.
• Manage invoicing, client balances, and payment tracking.
• Handle customer queries and support the wider team.
• Liaise with suppliers and ensure all documentation is up to date.

About You

• Strong administrative or office management background.
• Skilled in managing invoices, spreadsheets, and general bookkeeping.
• Highly organised, confident, and proactive in communication.
• Enjoys problem-solving and creating order in a busy environment.

Why Join

You’ll be part of a friendly, family-led team that values professionalism, loyalty, and initiative.