Office Assistant jobs in United Kingdom

Job summary

A healthcare provider in Scotland seeks a Dental Receptionist to join the team at the Western Isles Dental Centre. The role involves managing patient appointments, processing payments, and ensuring a professional and caring reception service. Ideal candidates should possess strong communication skills, be IT competent, and have a patient-focused demeanor. Prior experience in a healthcare setting is desirable. This is a permanent position offering a salary between £25,694 and £27,900 with additional allowances.

Qualifications

• Excellent communication and interpersonal skills essential.
• Proficient in using IT systems and keyboards.
• Professional and courteous approach to patient care.
• Ability to manage challenging situations calmly.
• Strong organisational and time management skills.
• Desirable prior experience in a healthcare reception or administrative position.

Responsibilities

• Schedule and manage patient appointments using the EXACT system.
• Handle telephone and face-to-face enquiries professionally.
• Process payments and maintain accurate patient records.
• Support urgent dental triage and coordinate with clinical teams.
• Ensure compliance with NHS standards on confidentiality and health & safety.