Guest Experience Host - Night Shifts + Free Meal

The Rank Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK casino group in London is seeking a Customer Service Host to enhance guest experiences. In this pivotal role, you will provide exceptional service to create a welcoming atmosphere on the gaming floor. Candidates should have hospitality experience, strong customer service skills, and preferably speak Arabic. This role requires flexibility, as it operates in a 24/7 environment. Join us and be part of a team that values passion and performance.

Benefits

Competitive hourly pay rate

Premium pay night allowance

Free meal on shift

Holiday entitlement

Pension scheme

Life insurance

Online learning access

Retail discount scheme

Qualifications

• Experience in a hospitality role is required.
• Positive attitude to engage with customers is essential.
• Willingness to learn about electronic gaming standards.

Responsibilities

• Create welcoming and memorable experiences for customers.
• Ensure high customer service standards are met.
• Maintain a friendly and engaging atmosphere.

Skills

Customer service

Hospitality experience

Social skills

Team player

Arabic language proficiency

Job description

A UK casino group in London is seeking a Customer Service Host to enhance guest experiences. In this pivotal role, you will provide exceptional service to create a welcoming atmosphere on the gaming floor. Candidates should have hospitality experience, strong customer service skills, and preferably speak Arabic. This role requires flexibility, as it operates in a 24/7 environment. Join us and be part of a team that values passion and performance.