Ward Host - Patient Catering & Hospitality (Flex Shifts)

Serco Limited; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading service provider in healthcare is seeking Ward Hosts at University Hospital Southampton. As a Ward Host, you will ensure high-quality hospitality by delivering meals and providing excellent customer service to patients. Strong numeracy and literacy skills are required, along with customer service experience within a food service environment. This role is physically demanding and involves manual handling, but offers an opportunity for meaningful work within the NHS, along with various benefits.

Benefits

Up to 6% contributory pension scheme

Employee Assistance Programme

Health and wellbeing support

Discounts on various services

Professional development opportunities

Qualifications

• Good level of numeracy and literacy skills, including reading and writing.
• Ideally, experience within a food service environment or catering industry.
• Must understand hygiene, safety, and special diet awareness.

Responsibilities

• Provide hospitality service ensuring high-quality meal delivery to patients.
• Interact positively with patients to enhance their experience.
• Understand and follow the electronic ordering system for meals.

Skills

Customer service skills

Numeracy and literacy skills

Understanding of hygiene and safety

Experience in food service

Job description

A leading service provider in healthcare is seeking Ward Hosts at University Hospital Southampton. As a Ward Host, you will ensure high-quality hospitality by delivering meals and providing excellent customer service to patients. Strong numeracy and literacy skills are required, along with customer service experience within a food service environment. This role is physically demanding and involves manual handling, but offers an opportunity for meaningful work within the NHS, along with various benefits.