Library Assistant jobs in United States

If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you!

The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.

As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes.

Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.

We are looking for candidates who:

1. Have good customer service and communication skills
2. Have ICT skills and an interest in further development
3. Work well in a team
4. Are self-motivated
5. Can undertake manual handling tasks
6. Are willing to learn and undertake training as required

Work rota:

Week 1: Tue – 10am - 4pm, Wed – 10am - 1pm, Thu – 10.30am – 6pm, Fri – 10am – 5pm

Week 2: Tue – 10am - 4pm, Wed – 10am - 1pm, Thu – 10.30am – 6pm, Fri – 10am – 5pm, Sat 9.30am – 1pm

When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education, or personal interests. Ensure that you have adequately described how you would travel to other libraries when asked to do so.

As part of the recruitment process, successful applicants will be contacted for a telephone interview. If successful at this stage, in-person interviews will be held at Bexhill Library. For an informal discussion, please contact Ella Pullen, Library Manager, on 01424 726250.

We offer a diverse range of benefits to help and support you during your employment.

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Data provided as part of a job application will be processed in line with the requirements of the UK Border Agency’s Points-based Immigration System. If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.

Reasonable adjustments

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Equal Opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.