2,085

It Support jobs in United Kingdom

IT Support Analyst: Elevate End-User Tech & ServiceNow

NielsenIQ

Greater London
On-site
GBP 30,000 - 45,000
22 days ago
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Dynamic IT Service Desk Analyst — 1st/2nd Line, M365 Focus

Som3

Northampton
On-site
GBP 40,000 - 60,000
22 days ago

Field Service Technician

Global Draw Limited

Greater London
Hybrid
GBP 23,000 - 28,000
22 days ago

JLT Analyst

Evelyn Partners

Greater London
On-site
GBP 80,000 - 100,000
22 days ago

Office Manager / Assistant to MD

Midas Specialist Recruitment

Preston
On-site
GBP 30,000 - 40,000
22 days ago
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IT Support Analyst — Frontline Tech for a Growing Firm

Napthens LLP

Preston
On-site
GBP 25,000 - 35,000
24 days ago

Information Security Manager with 2nd and 3rd Line Support

Jas Gujral

Greater London
Hybrid
GBP 65,000 - 80,000
25 days ago

IT Team Lead - Real-Time Support & Data Dashboards

NBCUniversal

Greater London
On-site
GBP 55,000 - 75,000
25 days ago
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IT Technician Support at LV Group

jobs.jerseyeveningpost.com-job boards

United Kingdom
On-site
GBP 25,000 - 35,000
28 days ago

Manufacturing IT Helpdesk Specialist

Winsearch

Stafford
On-site
GBP 25,000 - 35,000
28 days ago

Deskside Technician

Stefanini

Ellesmere Port
On-site
GBP 30,000 - 40,000
29 days ago

Office Manager/ EA

Reflect Recruitment Group

East Midlands
On-site
GBP 37,000 - 39,000
16 days ago

Senior IT Support Analyst - On-Site 4 Days + 1 WFH

Proactive.IT Appointments Limited

Lichfield
On-site
GBP 35,000 - 40,000
16 days ago

1st Line IT Support Specialist | Hybrid (Nottingham)

Gleeds Corporate Services Ltd

Nottingham
Hybrid
GBP 25,000 - 35,000
17 days ago

North London School IT Technician — Impact Learning

Cringe Technologies

City Of London
On-site
GBP 30,000 - 33,000
17 days ago

VIP IT Support Specialist – White-Glove, Global Coverage

Oliver James

Greater London
On-site
GBP 35,000 - 50,000
17 days ago

Lab IT Systems Specialist - GMP Compliance

ACCOUNTRIVIA

Liverpool
On-site
GBP 30,000 - 45,000
17 days ago

IT & Facilities Support Specialist (Aberdeen)

Paxton Personnel Ltd

Inverness
On-site
GBP 25,000 - 35,000
18 days ago

School IT Technician — Grow with Modern EdTech

Tradewind Recruitment

City Of London
On-site
GBP 40,000 - 60,000
19 days ago

Senior IT Support Engineer (3rd Line) | Hybrid, Progression

Ernest Gordon Recruitment Limited

United Kingdom
Hybrid
GBP 40,000 - 45,000
19 days ago

Hybrid IT Support Specialist (1st/2nd Line)

Evolve Technical Recruitment

Greater London
Hybrid
GBP 80,000 - 100,000
20 days ago

Senior IT Systems Engineer: Service Desk Escalation Lead

Alexander Mae (Bristol)

Bristol
On-site
GBP 40,000 - 55,000
20 days ago

Internal IT Support Engineer (1st/2nd Line) – Growth Path

Xact Placements

Luton
On-site
GBP 25,000 - 35,000
21 days ago

Remote 2nd-Line IT Support Engineer (North of England)

SoCode

West Yorkshire
Remote
GBP 35,000 - 40,000
22 days ago

IT Support Technician - 1st & 2nd Line Helpdesk

Adria Solutions

Blackburn
On-site
GBP 25,000 - 35,000
22 days ago

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IT Support Analyst: Elevate End-User Tech & ServiceNow
NielsenIQ
Greater London
On-site
GBP 30,000 - 45,000
Full time
22 days ago

Job summary

A top consumer intelligence company in Greater London is seeking an IT Support Analyst to provide technical support and ensure service level agreements across the support team. Ideal candidates will have at least 2 years of IT support experience along with a college diploma in IT. The role involves problem-solving, onboarding new users, and utilizing ServiceNow for service management. A proactive approach and customer focus are essential for success in this position. Join a diverse and inclusive work environment with strong team culture.

Benefits

Private Medical Insurance
Flexible working environment
Learning & Development
Great team culture

Qualifications

  • At least 2 years' experience working in an IT Support role.
  • Experience leading and managing a team in a support environment.

Responsibilities

  • Provide technical support to users through analysis and resolution of technical problems.
  • Ensure SLA compliance across Service Desk and act as first point of escalation.
  • Document all activities in Service Management Tool (ServiceNow).
  • Assist with IT onboarding and offboarding of users.

Skills

Proactive and clear communication
Customer focused
ITIL process knowledge
Audio Video solution expertise
Network concepts understanding
ServiceNow experience
PC and laptop hardware knowledge
MS Office 365 support

Education

College diploma or equivalent in IT

Tools

ServiceNow IT System Management tool
Job description
A top consumer intelligence company in Greater London is seeking an IT Support Analyst to provide technical support and ensure service level agreements across the support team. Ideal candidates will have at least 2 years of IT support experience along with a college diploma in IT. The role involves problem-solving, onboarding new users, and utilizing ServiceNow for service management. A proactive approach and customer focus are essential for success in this position. Join a diverse and inclusive work environment with strong team culture.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.