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2,150

It Support jobs in United Kingdom

Service Desk Analyst - Onsite IT Support (SC Clearance)

Experis

Hursley
On-site
GBP 25,000 - 35,000
6 days ago
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Human Resources Business Partner

Unilever

Wirral
Hybrid
GBP 90,000
7 days ago
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Hybrid Helpdesk Engineer — Remote & On‑Site IT Support

Xact Placements Limited

Rugby
On-site
GBP 25,000 - 28,000
7 days ago
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Mobile L2 IT Support Engineer – Multi-Site Field Service

Talascend International

Warrington
On-site
GBP 30,000 - 45,000
7 days ago
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SC Cleared Service Desk Analyst - Remote & Onsite

LA International

United Kingdom
Hybrid
GBP 25,000 - 35,000
7 days ago
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Food QA Technician - GMP & Quality Champion

Proper Snacks

Horeston Grange
On-site
GBP 28,000 - 36,000
3 days ago
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Head of Product (Pensions)

InvestEngine

Greater London
On-site
GBP 80,000 - 110,000
4 days ago
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QA Assistant (Labs)

Yeo Valley Organic

Paignton
On-site
GBP 25,000 - 35,000
4 days ago
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Fire Safety Engineer

Durham University

City Of London
On-site
GBP 80,000 - 100,000
5 days ago
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Music Supply Teacher: KS3–KS4 (East London)

Smart Teachers

Greater London
On-site
GBP 40,000 - 60,000
5 days ago
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Senior Product Manager, Payments Platform (FX)

Flywire

United Kingdom
Hybrid
GBP 80,000 - 100,000
5 days ago
Be an early applicant

Senior Medical Writer - Vaccines & Hematology (Remote UK)

Nucleus Global

Manchester
Hybrid
GBP 40,000 - 60,000
6 days ago
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IT Support Apprentice

Lumina Energy

West Malling
Hybrid
GBP 15,000
14 days ago

Senior IT Support Engineer / Cloud Systems Administrator – 2nd and 3rd Line - 46,500 – Central[...]

Ashdown Group

City Of London
Hybrid
GBP 47,000
12 days ago

IT Support

Search

Scotland
On-site
GBP 30,000 - 35,000
15 days ago

Facilities and IT Support

Search

Scotland
On-site
GBP 30,000 - 35,000
15 days ago

IT Support Desk Technician

The Harrier Group

Highweek
On-site
GBP 28,000 - 36,000
15 days ago

IT Support Apprentice

Candidate Source

Aylesbury
On-site
GBP 18,000 - 22,000
8 days ago

Senior IT Support & Infrastructure Technician

Manchester University NHS Foundation Trust

Manchester
On-site
GBP 31,000 - 38,000
9 days ago

Global IT Support Engineer – Windows & Projects

Ad Warrior

Huntingdon
On-site
GBP 30,000 - 40,000
12 days ago

Senior IT Support Lead — Drive a 5-Person MSP Team

ITSS Recruitment Ltd

West Midlands
On-site
GBP 40,000 - 55,000
15 days ago

IT Support Champion – Help Desk & Projects

crooton

Inverness
On-site
GBP 26,000 - 31,000
13 days ago

Education IT Support Apprentice — Hybrid Mentored Training

Lumina Energy

West Malling
Hybrid
GBP 15,000
14 days ago

Senior IT Support Lead - Service Desk & Windows 365

Crew Clothing Head Office - IT

Greater London
On-site
GBP 40,000 - 60,000
8 days ago

IT Support Apprentice - First-Line Tech (Digital Team)

St Leonard's Hospice

York and North Yorkshire
On-site
GBP 40,000 - 60,000
10 days ago

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Service Desk Analyst - Onsite IT Support (SC Clearance)
Experis
Hursley
On-site
GBP 25,000 - 35,000
Full time
6 days ago
Be an early applicant

Job summary

A leading IT consultancy firm seeks a Service Desk Analyst to provide first point of contact technical support in Hursley. The role involves managing technical incidents and ensuring customer satisfaction. Candidates should possess strong communication skills and a proactive approach to problem-solving. This position comes with several benefits including a contributory pension scheme, medical cover, and generous holiday entitlement. Join us to advance your career in a supportive environment.

Benefits

Contributory pension scheme
Medical and dental cover
Employee Assistance Program
22 days holiday + bank holidays
Maternity, paternity, and shared parental leave
Sick pay

Qualifications

  • Eligibility for SC Clearance (or already cleared).

Responsibilities

  • Respond to incoming technical support incidents, requests, and changes.
  • Manage personal call queue and ensure timely resolution.
  • Communicate updates and maintain ongoing customer engagement.
  • Handle password resets and hardware part orders.
  • Escalate issues to 2nd & 3rd Line Support when necessary.
  • Collaborate with internal teams including Technical Delivery, Development, and Projects.
  • Assist in service management reporting and drive process improvements.
  • Help ensure SLAs are met across key metrics.

Skills

Strong communication and customer service skills
Ability to manage and resolve technical issues efficiently
Proactive mindset focused on continuous improvement
Job description
A leading IT consultancy firm seeks a Service Desk Analyst to provide first point of contact technical support in Hursley. The role involves managing technical incidents and ensuring customer satisfaction. Candidates should possess strong communication skills and a proactive approach to problem-solving. This position comes with several benefits including a contributory pension scheme, medical cover, and generous holiday entitlement. Join us to advance your career in a supportive environment.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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