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Remote Student Loans Customer Service Specialist
Job summary
A leading customer service provider in the UK is looking for Customer Service Specialists to join their Student Loans campaign. This role involves supporting students and families with loan applications, working full-time from home. Ideal candidates should possess strong people and PC skills, resilience in handling calls, and a commitment to learning in a virtual environment. The position offers a competitive salary and thorough training, with no part-time availability. Apply today to make an impact on students' academic futures!
Benefits
Qualifications
- Ability to engage with people and handle diverse customer interactions.
- Ability to learn effectively in a virtual environment.
- Experience handling challenging calls with determination.
- Excellent listening skills for effective customer support.
- Stable internet connection and private working area required.
Responsibilities
- Receive inbound calls and assist with loan applications.
- Support students and families with payment and eligibility queries.
- Work efficiently in a high-volume contact center environment.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.