Customer Service Representative jobs in United Kingdom
Polish speaking Customer Service Advisor
French Selection UK
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The Massage Company
Polish speaking Customer Service Advisor
Job summary
A well-established international company in Watford seeks a Polish speaking Customer Service Advisor. The role involves providing excellent customer service, managing orders, and liaising with clients. Candidates must be fluent in Polish and have experience in customer service. A proactive personality and proficiency in MS Office are essential. The position offers a salary of up to £30,000 per annum with a hybrid working model.
Qualifications
- Proactive, confident and dynamic personality.
- Able to work in a fast-paced environment.
Responsibilities
- Provide excellent customer service and administrative support.
- Manage the ordering process from initial enquiry to delivery.
- Coordinate deliveries in line with client requirements.
Skills
Tools
Polish speaking Customer Service Advisor
Watford
Ref: 8200PC
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
Polish speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working with regular office attendance
Ref: 8200PC
Main Duties:
To provide excellent customer service and administrative support.
The Role:
– To manage the ordering process from initial enquiry to delivery
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes
– To respond to incoming enquiries and provide excellent customer service
Candidate's Profile
– Fluent in Polish (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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