Customer Service Manager jobs in Regno Unito

Job Title: Service Manager

Location: Weston-super-Mare, UK

Salary: 37,000 per annum

Employment Type: Permanent

About the Company:

We are a leading provider of care and support services for individuals with learning disabilities in Weston-super-Mare. Our organization is committed to providing high-quality care and support to help our service users lead fulfilling and independent lives. We are currently looking for a Service Manager to join our team and oversee the day-to-day operations of our service.

• Manage and oversee the daily operations of the service, ensuring the highest standards of care and support are delivered to our service users.
• Lead and motivate a team of support staff to ensure they are providing person-centered care and support to our service users.
• Develop and maintain positive relationships with service users, their families, and external stakeholders.
• Ensure that all service users' care plans are up to date and regularly reviewed to meet their changing needs.
• Monitor and manage the service's budget, ensuring financial targets are met.
• Maintain accurate records and ensure that all policies and procedures are followed in line with regulatory requirements.

• Proven experience as a Service Manager or a similar role within the care sector.
• Knowledge and understanding of learning disabilities and complex needs.
• Strong leadership and management skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Experience in budget management and financial planning.
• NVQ Level 5 in Health and Social Care or equivalent qualification.
• Knowledge of CQC regulations and standards.
• Full UK driving license.

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Supportive and collaborative working environment.
• Opportunity to make a positive impact on the lives of individuals with learning disabilities.

If you are a dedicated and passionate individual with experience in managing care services for individuals with learning disabilities, we would love to hear from you. Apply now to join our team as a Service Manager in Weston-super-Mare.