Customer Service Manager jobs in United Kingdom
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Ex-Mill Recruitment Ltd
Working Foreman | Manchester, Greater Manchester | 25 - 27ph | Full time
Trojan Trades Limited
Supervisor
Job summary
A retail fashion store in Limavady is looking for assistance in achieving sales goals. The role involves supporting management in maximizing sales opportunities, maintaining merchandise standards, and ensuring high customer service levels. Candidates should have experience in retail sales management, with a focus on team motivation and visual merchandising.
Qualifications
- Experience in retail sales management is preferred.
- Ability to motivate and drive a team towards sales targets.
- Strong understanding of visual merchandising and customer service.
Responsibilities
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/ Assistant Manager in ensuring staff are consistently aware of sales targets.
- Maintain visual merchandising standards.
Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/ Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
- Maintain visual merchandising standards/retail standards and window presentation to maximise sales potential of each range.
- Assist the store manager/assistant manager in ensuring sales floor layout reflects company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
- Maintain awareness of costs in line with sales.
- Monitor and seek continuous improvements on the level of customer service given to customers.
- Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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