Customer Service Assistant

Compass Group PLC; Lichfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading food service company is seeking a part-time Customer Services Assistant in Lichfield, UK. This role involves preparing high-quality food, creating appealing displays, and ensuring excellent customer service in a busy environment. The ideal candidate possesses a positive attitude and teamwork skills, with a focus on customer satisfaction. This position offers the opportunity to work within a supportive team and progress in a company committed to its employees.

Qualifications

• Have an enthusiastic can-do attitude.
• Display passion for delivering excellent customer service.
• Be an excellent team player.
• Arrive equipped with a desire to succeed in your role.
• Thrive working under pressure.
• Demonstrate outstanding timekeeping and reliability.
• Have a safety-first mindset.
• Have experience within a similar catering-related role, but this isn’t essential.

Responsibilities

• Preparing delicious, high-quality food that delights clients and customers.
• Creating attractive food and counter displays.
• Representing Defence and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Enthusiastic attitude

Customer service passion

Team player

Ability to work under pressure

Timekeeping and reliability

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 16 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50 weeks per year

Key Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Qualifications

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety‑first mind set
• Have experience within a similar catering‑related role, but this isn’t essential.

Part of Compass Group UK & I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.