Customer Service jobs in United Kingdom
FOH Supervisor
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Rac
FOH Supervisor
Job summary
A hospitality business in Rural North Yorkshire is seeking a Front of House Supervisor to lead a dynamic team and ensure exceptional guest experiences. Ideal candidates will have supervisory experience, strong leadership qualities, and the ability to work in a high-pressure environment. The position offers a competitive hourly wage of £13.00 to £13.50 plus generous tips, within a supportive team atmosphere. This role is perfect for those who thrive in rural settings and are passionate about hospitality.
Benefits
Qualifications
- Proven experience in a front-of-house supervisory role within a hospitality environment.
- Ability to work under pressure and lead a team effectively.
- Reliable commute to the rural location.
Responsibilities
- Lead and supervise the front-of-house team during busy periods.
- Manage EPOS systems and online reservations efficiently.
- Deliver outstanding customer service and assist in staff training.
Skills
Tools
Front of House Supervisor
Location: Rural North Yorkshire
Salary: £13.00 - £13.50 per hour + generous tips
We are seeking an experienced and motivated Front of House Supervisor to join a thriving hospitality business in a beautiful rural setting in North Yorkshire. This is an excellent opportunity for someone with strong leadership skills and a passion for delivering exceptional guest experiences.
- Lead and supervise the front-of-house team, ensuring smooth day-to-day operations.
- Provide hands‑on support on the bar and restaurant floor during busy service periods.
- Manage and maintain EPOS systems for accurate transactions and reporting.
- Oversee online reservation systems to manage guest bookings efficiently.
- Deliver outstanding customer service, creating memorable experiences for guests.
- Assist with training and development of front-of‑house staff.
- Uphold high standards of cleanliness and compliance with health and safety regulations.
- Proven experience in a front-of‑house supervisory role within a hospitality environment.
- Strong bar and floor experience with the ability to work under pressure.
- Familiarity with EPOS systems and online reservation management platforms.
- Excellent leadership, communication, and problem‑solving skills.
- Passionate about delivering exceptional customer experiences.
- Ability to thrive in a rural setting and reliably commute to the location.
- Competitive salary (£13.00 – £13.50 per hour)
- Generous tips
- Opportunity to work in a beautiful rural environment
- Supportive and dynamic team atmosphere
If you are a passionate and experienced hospitality professional with a flair for leadership, we would love to hear from you. Apply now to join this fantastic team and help create unforgettable experiences for guests.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.