Warehouse Operative

GXO Logistics, Inc.; Norwich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading logistics company in Norwich is seeking an individual to manage warehouse operations and customer service. Responsibilities include processing products, operating WMS, and handling customer inquiries while also performing driving duties as needed. Ideal candidates will possess a Category B driving license, strong computer skills, and excellent customer service abilities. This role offers an engaging work environment with various benefits, including flexible insurance plans and opportunities for career development.

Benefits

Flexible dental insurance plans

Company sponsored pension scheme

24/7 online GP service

Employee assistance programme

Access to MyBenefits platform

Admission to GXO University

Qualifications

• Ability to drive a sprinter van 2 days a week (06:00 – 15:00).
• Proficiency in creating and managing spreadsheets.
• Strong interaction skills with customers face-to-face and over the phone.

Responsibilities

• Ensure products are processed and handled correctly throughout the warehouse.
• Operate Warehouse Management Systems (WMS) and execute assigned tasks.
• Respond to customer queries and requests professionally and timely.
• Carry out van driving duties when requested.
• Undertake special projects, providing statistics and reports.

Skills

Category B driving license

Proficiency in computer-based tasks

Strong customer service skills

Job description

Pay, benefits and more :

• An hourly rate of days annual leave (exclusive of bank holidays)
• Flexible dental insurance plans
• A company sponsored pension scheme
• A 24 / 7 online GP service, life assurance and fully comprehensive employee assistance programme
• Access to our MyBenefits platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
• Admission to GXO University, our online learning platform enabling you to achieve your career aspirations!

What you’ll do on a typical day :

• Ensuring that products are processed and handled correctly throughout the warehouse
• Operating Warehouse Management Systems (WMS) and carry out assigned computer-based
• Responding to customer queries and requests in a professional and timely manner
• Carrying van driving duties when requested
• Undertaking special projects, providing statistics, and reports as required

What you need to succeed at GXO

• Category B driving license
• Ability to drive a sprinter Van 2 days a week (06 : 00 – 15 : 00)
• Proficiency in computer-based tasks, including creating and managing spreadsheets
• Strong customer service skills with the ability to interact with customers daily, both face-to-face and over the phone