Retail Customer Experience Specialist

Business William Hill; Eastbourne; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading betting company seeks enthusiastic individuals for customer-facing roles in retail. You will welcome customers, process bets, and ensure excellent service. Ideal candidates will possess strong interpersonal skills and a passion for customer service. The job offers flexible hours, competitive pay, annual bonuses, and a supportive culture for career development. Join to be part of a trusted team committed to creating great betting experiences.

Benefits

Annual pay review and bonus scheme

28 days holiday annually

Paid birthday day off

Subsidised travel

Pension plan

Perks and discounts

Training and development

Qualifications

• Passion for delivering great customer service.
• Ability to engage with customers from all walks of life.

Responsibilities

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Demonstrating how to use betting terminals.
• Building relationships with customers.
• Championing safer gambling.
• Supporting shop managers with displays and activities.

Skills

Customer service

Interpersonal skills

Empathy

Job description

A leading betting company seeks enthusiastic individuals for customer-facing roles in retail. You will welcome customers, process bets, and ensure excellent service. Ideal candidates will possess strong interpersonal skills and a passion for customer service. The job offers flexible hours, competitive pay, annual bonuses, and a supportive culture for career development. Join to be part of a trusted team committed to creating great betting experiences.