Compliance Officer

Residential Management Group; Northwich; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading compliance organization is looking for a proactive Compliance Officer in Northwich. The role involves ensuring regulations are met, managing compliance queries, and supporting non-compliance resolutions. Candidates should have strong attention to detail and good communication skills. The position offers flexible working arrangements, including hybrid options, with 27 days of holiday plus bank holidays and a pension scheme.

Benefits

27 days holiday plus bank holidays

Option to buy/sell annual leave

Life Assurance Cover

Free Healthcare cashback Plan

Sponsorship for study and professional qualifications

Pension scheme (matched up to 7%)

Access to shopping discounts and e-cards

Responsibilities

• Handle administration of regulatory legal instructions.
• Ensure Health & Safety and BSA requirements are met.
• Respond to compliance queries professionally.
• Support resolution of non-compliance issues.
• Identify and escalate risks against compliance requirements.

Skills

Attention to detail

Time management

Organisational skills

Communication skills

Microsoft Word

Microsoft Outlook

Basic Excel skills

Education

GCSE Maths and English (or equivalent)

Job description

Are you detail-oriented, organised, and confident in administration? We're looking for a proactive Compliance Officer to join our Compliance team at Residential Management Group (RMG). In this key role, you'll help ensure regulatory and legal requirements are met efficiently and accurately, supporting both RMG and our clients.

Working Hours: 37.5 hours per week - a 7.5 hour shift between 8 AM and 6 PM - we offer flexible working hours around these times.

Where will I be working? You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role consisting of 4 days per week in the office and 1 from home. Initially you will be asked to work 5 days per week in the office until training is completed.

Roles and Responsibilities

• Handle the administration of regulatory legal instructions and update internal databases, including the Building Management System, Compliance Database, and Salesforce.
• Ensure Health & Safety and BSA requirements are instructed and accurately recorded (including LOLERs, Fire Risk Assessments, Water Risk Assessments, Fire Safety Regulations 2022, and EICRs).
• Respond to internal and external compliance queries with clarity and professionalism, providing advice and solutions.
• Support the resolution of non-compliance issues to reduce risk to the company and clients.
• Identify and escalation risks to performance against compliance requirements.
• Follow company processes, procedures, and policies at all times.
• Undertake additional duties appropriate to the role as required.

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [contact]. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Armed Forces: We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident: We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview.

Neurodivergent: Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn't allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Essential Skills

• Excellent attention to detail, strong time management, and organisational skills.
• Confident use of Microsoft Word and Outlook; basic Excel skills.
• Excellent communication skills, with the ability to provide a consistently high level of customer service to both internal and external customers.
• Ability to make decisions independently and collaboratively.
• GCSE Maths and English (or equivalent).

Desirable Skills

• Experience in the property management industry with a basic understanding of compliance.

What does RMG have to offer you?

• 27 days holiday plus all Bank Holidays.
• Option to buy/sell up to 5 days annual leave each holiday year.
• Life Assurance Cover.
• Free Healthcare cashback Plan (re‑claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services).
• Sponsorship for study and professional qualifications (up to 4 study days).
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, in‑store vouchers and reloadable e‑cards, earn cashback on online purchases and take advantage of many exclusive offers!