Assistant Branch Manager

Huws Gray; Theale; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading building supply company in Theale is looking for an Assistant Branch Manager. You will ensure smooth branch operations, mentor your team, and provide excellent customer service. The ideal candidate is passionate about leadership and has a willingness to learn, with industry knowledge as a plus. This role offers flexible working options and various benefits like holiday, a bonus scheme, and discounts across group brands.

Benefits

23 days' holiday plus bank holidays

Company bonus scheme

Contributory pension and life assurance

Retail and restaurant discounts

Colleague discount

Training and development programmes

Qualifications

• Experience in a leadership role is an advantage, but not essential.
• Passion for customer service and leadership.

Responsibilities

• Provide outstanding service to customers.
• Act as point of contact in the Branch Manager's absence.
• Develop business opportunities with customers.
• Support and mentor team members.
• Ensure safety compliance within the branch.

Skills

Leadership

Customer service

Mentoring

Job description

We're now looking for an Assistant Branch Manager to join the team at our (Theale) branch. As an Assistant Branch Manager, you'll play a key role in ensuring the smooth running of the branch, supporting the team, and creating a great experience for our customers.

Responsibilities

• Providing an outstanding and welcoming service to every customer
• Acting as the main point of contact when the Branch Manager is away
• Growing and developing business opportunities with new and existing customers
• Supporting and mentoring your team to unlock their full potential
• Ensuring everyone who works at our branch is safe and follows our company procedures

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.

You don't need to tick every box—if you're passionate about leadership and customer service, we want to hear from you. We'll give you the training and support you need to succeed, so while industry knowledge or experience in a leadership role is an advantage, it's not essential.

Assistant Branch Manager - Huws Gray (Theale) - Step Up. Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in!

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

Benefits

• 23 days' holiday, plus bank holidays (31 days per year)
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high‑street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth