Customer Service Assistant jobs in United Kingdom

We are looking for a Commercial Manager to support the Apache Long Term Training and Support Service (LTTSS) contract and, if necessary, provide support into the Chinook portfolio. This full‑time role is based in Bristol with regular travel to Middle Wallop and reports to the Head of Commercial in Boeing Defence UK Limited Vertical Lift. The Commercial Manager will be the commercial focal for contract management and execution, building effective relationships with UK internal functions and the UK MoD customer to support, advise and guide the team in discharging its obligations under the contract and delivering change proposals for key strategic work streams of the overall programme.

• Lead the presentation and development of complex change requests and new business proposals.
• Exercise appropriate signature authority, negotiate and contract for the sale and support of aerospace products, services and technologies to support company strategies.
• Manage and report performance against contract KPI’s and incentives.
• Represent the company in external negotiations and develop effective working relationships with customer counterparts.
• Prepare, negotiate, execute, interpret and administer legally binding contractual agreements of a complex nature.
• Coordinate and partner with other internal functional disciplines, integrating business, finance and programme priorities to balance performance and customer relationships.
• Summarise complex contractual issues, develop creative solutions and coordinate contractual risk mitigation.
• Implement and maintain effective commercial governance through internal processes to protect company interest and ensure fully aligned work approaches.
• Authorise company work and administer contracts and agreements in accordance with contractual requirements.
• Interpret contract requirements, manage changes and resolve conflicts, including intellectual property management.

• Competitive salary and annual incentive plans.
• Continuous learning opportunities.
• Inclusive culture and flexible working arrangements.
• Excellent parental and adoption leave options.
• 23 days plus UK public holidays and a winter break between Christmas and New Year.
• Pension plan with up to 10% employer contribution.
• Company‑paid BUPA medical plan.
• Short‑term sickness: 100% pay for the first 26 weeks.
• Long‑term sickness: 66.67% of annual salary from the 27th week.
• Annual salary life insurance.
• Learning Together Programme for ongoing personal and career development.
• Access to Boeing’s Well‑Being Programs, tools and incentives.

This position requires the ability to obtain a UK Secret security clearance. The UK Government requires UK citizenship or UK residency for the clearance.

Applications for this position will be accepted until Nov. 11, 2025.

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, disability, military and veteran status, or other characteristics covered by applicable law.