Health Care Assistant jobs in United Kingdom

We are excited to announce a vacancy available for an enthusiastic and flexible, full-time experienced Health Care Assistant or Trainee Health Care Assistant to join our team at Leiston Surgery. We are looking for an individual to work 37.5 hours per week working across 4-5 days.

Duty patterns are variable but the practice core hours are from 7.45am-6.30pm Monday to Friday.

We pride ourselves in offering a friendly, efficient and professional service to our patients and clinical colleagues, and we are grateful for applications from individuals that meet the requirements of the Job Description.

As a Health Care Assistant, as well as a willingness to learn, you will need to have the ability to work to a high standard of accuracy and you must have excellent interpersonal skills.

This post offers an exciting opportunity for a motivated, enthusiastic individual who wishes to build on their existing experience and develop their career.

Duties and Responsibilities:

Check patient identification against GP request and confirm details with the patient

Provide Phlebotomy in accordance to training and procedures

Provide simple Wound care/Dressings in accordance to training and procedures

Take physiological measurements from patients including blood pressure, pulse rate and rhythm, temperature, height and weight (body mass index), visual acuity, urinalysis and ECG

Administer B12 injections flu, covid and pneumonia vaccinations under Patient Specific Directions

Recording and monitoring cold chain storage and reporting any abnormalities

Undertake new patient health checks, peak-flow measurement, suture and clip removal and carry out other tasks for which you have received appropriate training

Fit 24 hour BP machines as directed and in accordance with training and procedure

Assist GPs undertaking minor surgery

Prepare and maintain environments and equipment before, during and after patient interventions

Clearing and restocking of consulting/treatment rooms, including timely order of stock items under your control

Our well established team comprises 4 GP Partners, 3 Salaried GPs, Physician Associates and a stable, high performing nursing team.

We pride ourselves in being an innovative team with highly motivated and experienced GPs. There is strong management support and a skilled clinical and administrative supportive team who are enthusiastic and committed to provide excellent patient service. We are a Dispensing practice with a patient list size of 9500.

We are the top 2% in the county for patient satisfaction

Summary of Main Duties

Working under the indirect supervision of the Clinical Lead, and strictly in accordance with specific practice guidelines and protocols, the Health Care Assistant must support the practice nursing team in the delivery of care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

The surgery operates at two locations and this post is required to work at both, and on occasion to move between the two sites during the working day. In addition to this, the practice has a number of patients who are housebound or live in care homes and the HCA may be required to visit these patients in the community to obtain blood samples or to take physiological measurements.

Duties and Responsibilities:

Check patient identification against GP request and confirm details with the patient

Provide Phlebotomy in accordance to training and procedures

Provide simple Wound care/Dressings in accordance to training and procedures

Take physiological measurements from patients including blood pressure, pulse rate and rhythm, temperature, height and weight (body mass index), visual acuity, urinalysis and ECG

Administer B12 injections flu and pneumonia vaccinations under Patient Specific Directions

Recording and monitoring cold chain storage and reporting any abnormalities

Undertake new patient health checks, peak-flow measurement, suture and clip removal and carry out other tasks for which you have received appropriate training

Fit 24 hour BP machines as directed and in accordance with training and procedure

Assist GPs undertaking minor surgery

Prepare and maintain environments and equipment before, during and after patient interventions

Clearing and restocking of consulting/treatment rooms, including timely order of stock items under your control

Assist in raising awareness of health and well-being by participating in inpatient health promotion and screening initiatives

Give accurate and appropriate information to patients within own competence

Ensure that anomalies are reported to a senior member of the clinical team

Notify the GP of any significant patient issues

Ensure full and accurate recording in the patient’s computerised record

Carry out administrative tasks for example, but not limited to, call and recall activities and stock takes as directed by senior members of the practice team

Undertake specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.

Training will be provided to ensure competence in all of the Duties and Responsibilities detailed below.

General Information -

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Attendance at the quarterly Protected Time Meetings

Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practice's ethos of recording of any errors or near misses and learning by mistakes without blame

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will:

Apply all Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

The above Job Descriptions are neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by The Practice Manager.

• Experienced Health Care Assistant or Trainee Health Care Assistant.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.