Corporate Account Manager in London

Payments Recruitment; City Of London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A recruitment agency is looking for a Corporate Account Manager in London to manage client accounts and develop sales strategies. This role involves remote work with periodic office visits and requires expertise in payments and FinTech. The ideal candidate will have account management experience in a similar environment and a focus on customer satisfaction. The position offers a competitive salary ranging from £50,000 to £65,000, plus bonus and benefits.

Benefits

Bonus

Benefits

Qualifications

• Experience in payments and acquiring essential.
• FinTech experience preferred.
• Skills in account management or portfolio management from a similar environment.

Responsibilities

• Manage allocated back book opportunities to convert to the acquiring platform.
• Oversee referral leads and manage sales queries.
• Ensure timely account launches and conduct periodic reviews.
• Analyze data for quarterly meetings and track operational support issues.
• Maintain regular touch points and reviews with customers.

Skills

Payments and Acquiring experience

Account management

Portfolio management

Job description

Overview

Corporate Account Manager

Location: London
Type: Permanent
Salary: £50,000 - £65,000 Per Annum (+ bonus & benefits)

We’re looking for a Corporate Account Manager to join our expanding Corporate Sales team based in London. Reporting to the Head of Corporate Account Management, you will join a team of 4 and be part of a growth business working with colleagues who care about our customers.

In office/remote/hybrid: Remote/Home working but travel will be required to offices based in London at least once or twice a week

Salary/Realistic OTE: £50-65k basic + OTE: 100%

What you’ll be doing

• Management of allocated back book opportunities for converting to our own acquiring platform, amongst other potential product offerings
• Managing referral leads, including E-com opportunities
• Managing sales queries on behalf of the Account Management department
• Focus on ensuring accounts go live in a timely manner and learn to understand trends for periodic review meetings
• Build out and own analysis of data to share at quarterly meetings to help growth and to pinpoint any issues in advance i.e. declined transaction monitoring and codes
• Ensuring renewals are actioned 6 months in advance of expiry to avoid loss or out of contract accounts
• Owning, managing, and tracking operational support issues on behalf of the team to ensure we fulfil our SLA’s and be the point of contact on updates for the merchant
• Set up regular touch points with customers and ensure that Silver & Gold merchants have regular reviews
• Point of contact for allocated accounts including direct merchants and partners to ensure customer satisfaction
• Help develop consistency and process with other internal departments to ensure a seamless interaction for our client base and our account management department

What you’ll need to succeed

• Payments and Acquiring experience essential
• FinTech experience preferred
• Account management / account development / portfolio management skills gained in a similar environment